What is your Returns Policy?
In the case of purchase of a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:
- The product proves faulty within 14 days of receiving the product and/or date of invoice.
- The product does not match its description as provided when sold.
- The product received is not the product ordered.
- The product has been damaged in transit. .
How much is postage?
- Free delivery in the Geraldton area.
- Free postage for orders $60 or more in Australia.
- For standard delivery: $9.95.
- For Express Delivery, add $5.00 to what is calculated.
How long will it take to get my order?
- With Covid-19 there are delivery delays unfortunately.
- Between Capital Cities 4-7 Business Days. It can be longer in peak times.
- Regional areas it takes 7-14 business days.
- For local orders, orders placed before 12pm, they will be available for pick-up that day or delivered the same day.