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FAQ's

What is your Returns Policy?        

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In the case of purchase of a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:

  • The product proves faulty within 14 days of receiving the product and/or date of invoice.
  • The product does not match its description as provided when sold.
  • The product received is not the product ordered.
  • The product has been damaged in transit.                     .

How much is postage?

  • Free delivery in the Geraldton area.
  • Free postage for orders $60 or more in Australia.
  • For standard delivery: $9.95.
  • For Express Delivery, add $5.00 to what is calculated. 
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How long will it take to get my order?

  • With Covid-19 there are delivery delays unfortunately.
  • Between Capital Cities 4-7 Business Days. It can be longer in peak times.
  • Regional areas it takes 7-14 business days.
  • For local orders, orders placed before 12pm, they will be available for pick-up that day or delivered the same day.